A PA of distinct quality

Transport for London (TfL) PA Lisa Fawcett has this week joined the PA Elite by becoming only the fifth PA to achieve a ‘Pass with Distinction’ grade in the prestigious Diploma in Personal Assistance (DipPA) - joining Lara Richardson, Carly Beales, Emma Kernan-Staines and Kate Richardson in the vanguard of PA-ship.

Lisa was joined by her Mum and Dad (Maureen and Colin), her bosses and work colleagues for the recent presentation of her Diploma in London.

Lisa’s director, Ian Henderson said: “Lisa manages the PA duties of three senior people (Andrew, Jim and me) and she deals with this workload very efficiently and always maintains a sense of balance and good humour.”

APA Director General Gareth Osborne also praised Lisa’s great sense of fun and said: “While it didn’t directly impact on her result it certainly added to the camaraderie that built amongst the group of PAs she studied with. Lisa has an outstanding ability to see solutions for problems and is certainly not shy when it comes to sharing them. She is blessed with great common sense; essential in a top flight PA.”

Her Boss Andrew McGill said: “The course has definitely helped Lisa. She has always been good at diary management but it seems that she now understands the impact of stressful meetings and balances the days to ensure I get some relief from back-to-back meetings and the continuous pressure of my role.”

Lisa has promised to become a champion for APA training and promote the value of career planning for PAs in both the public and private sectors.

APA

Lisa with Mum, Maureen, Dad, Colin, and Ian, Andrew and Prince from TfL